Get your new GCash EMV card!

FREQUENTLY ASKED QUESTIONS:

  1. What is an EMV card?

EMV stands for Europay, MasterCard, and Visa. It is a global standard for credit, debit and prepaid payment cards based on chip based technology. This ensures that your card transactions are more secured against fraud.

Per mandate of the Bangko Sentral ng Pilipinas (BSP) Circular 936, debit cards and credit cards must be EMV-compliant by June 2018.

 

 

 

EMV Card                                      Non-EMV Card

  1. Where can I get my GCash EMV Card?

For retail customers or individuals, you can visit selected Globe Stores nationwide.

Branch Region Dates Recarding Schedule
Globe Store – Abreeza Mindanao May 25 – June 30 12NN – 8PM
Globe Store – Ayala Cebu Visayas May 25 – June 30 12NN – 8PM
Globe Store – Ayala Malls Legazpi City, Albay Luzon May 25 – June 30 12NN – 8PM
Globe Store – EDSA Shangri-la Mall NCR May 25 – June 30 12NN – 8PM
Globe Store – Gateway NCR May 25 – June 30 12NN – 8PM
Globe Store – Glorietta NCR May 25 – June 30 12NN – 8PM
Globe Store – Iligan Mindanao May 25 – June 30 12NN – 8PM
Globe Store – KCC Koronadal Mindanao May 25 – June 30 12NN – 8PM
Globe Store – KCC Mall de Zamboanga Mindanao May 25 – June 30 12NN – 8PM
Globe Store – Market Market NCR May 25 – June 30 12NN – 8PM
Globe Store – Robinsons Galleria NCR May 25 – June 30 12NN – 8PM
Globe Store – Robinsons Marasbaras, Tacloban Visayas May 25 – June 30 12NN – 8PM
Globe Store – SM Bacolod Visayas May 25 – June 30 12NN – 8PM
Globe Store – SM Bacoor Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Baliuag Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Batangas Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Cabanatuan Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM City Cebu Visayas May 25 – June 30 12NN – 8PM
Globe Store – SM City Davao Ecoland Mindanao May 25 – June 30 12NN – 8PM
Globe Store – SM Clark Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Dasma Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Gensan Mindanao May 25 – June 30 12NN – 8PM
Globe Store – SM Lanang Premier Mindanao May 25 – June 30 12NN – 8PM
Globe Store – SM Lipa, Batangas Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Lucena Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Manduriao, Iloilo Visayas May 25 – June 30 12NN – 8PM
Globe Store – SM Manila NCR May 25 – June 30 12NN – 8PM
Globe Store – SM Marilao Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Masinag NCR May 25 – June 30 12NN – 8PM
Globe Store – SM Naga City Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Pampanga Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Sta. Mesa NCR May 25 – June 30 12NN – 8PM
Globe Store – SM Sta. Rosa, Laguna Luzon May 25 – June 30 12NN – 8PM
Globe Store – SM Sucat NCR May 25 – June 30 12NN – 8PM
Globe Store – Southway Square Mall, Zamboanga Mindanao May 25 – June 30 12NN – 8PM
Globe Store – Tabaco City, Albay Luzon May 25 – June 30 12NN – 8PM
Globe Store – Trinoma NCR May 25 – June 30 12NN – 8PM

To activate the card:
How do I activate the card?
For payroll customers or employees who receive their salary via GCash, coordinate directly with your company.

  1. Dial *143# menu using your GCash SIM.
  2. Select ‘GCash.’
  3. Select ‘GCash Card’ (option 2).
  4. Select Activate Card (option 1).
  5. Enter 4-digit MPIN.
  6. Enter 16-digit card number and confirm.
  1. Until when can I use my non-EMV cards?

Non-EMV cards can still be used until June 30, 2018. After, all non-EMV cards will be deactivated.

  1. What will happen if I use my non-EMV card after June 30, 2018?

All non-EMV cards will not be usable after June 30, 2018. This means that you cannot use the card to withdraw, do balance inquiry, pay using POS terminals/card terminals, nor online shopping.

 

 

Follow us on fb/gcashofficial for all announcements

For promos, gcashpromos.com for all promo mechanics

Customer Hotline: 2882 or m.me/gcashcare 

GCash, in its sole discretion, reserves the right to refuse the awarding of rewards for suspicion of abuse or fraud. For other GCash-related concerns, you may reach our customer support at m.me/gcashcare.

Download the GCash App on the App Store or Google Play today!